Legal Stuff

Privacy Policy

This privacy policy sets out how Fine Shine Ltd & Fine Shine Domestic Cleaning uses and protects any information that you give us. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.
Please check this page occasionally to ensure that you are happy with any changes and contact us directly if you have any concerns.

What data we collect

We may collect the following information:

  • Name and contact information including email address
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise our website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We also encourage the use of secure user passwords where relevant on this website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use anonymised traffic log cookies via third party applications like Google Analytics to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • You have the option to call our company rather than complete any online forms, applications or registration process
  • Whenever you are asked to fill in a form on the website or in person, we will always ask for your permission to use your data in line with the terms and conditions detailed within this privacy policy, if you are uncomfortable with any of these you should not complete the form, or otherwise restrict the data that you supply to us only to that which you are comfortable in sharing.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us directly.

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about products, services or third parties that we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998, and you may also request that information we hold about you is erased from our systems as per Article 17 of the GDPR. A fee may be payable for excessive or repeat requests and each request will be considered, and if seen to be reasonable will be acted upon within 1 month of the request being made. If you would like a copy of the information held on you please contact us directly by post, in person, or by phone using the address details on this website, and we will require verifiable evidence of your identity – requests without the required identification, as with repeat requests will be refused as per the ICO GDPS Rights of Access Guidelines.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address or using the contact form on this website. We will promptly correct any information found to be incorrect.


Copyright Notice and Disclaimer

This regulates your use of the fine-shine.com website and all material within it. If you do not agree, do not use this site.

The information contained in this website has been prepared solely for the purpose of providing information about ‘Fine Shine Ltd’ and its business.

The materials contained within this website are directed at those who access the website from within the United Kingdom. Those who access the site from other locations are responsible for compliance with local laws to the extent that they are applicable.

To the fullest extent permitted at law, ‘Fine Shine Ltd’ is providing this website and its contents on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition ‘Fine Shine Ltd’ does not represent or warrant that the information accessible via this website is accurate, complete or current.

Except as specifically stated on this website, to the fullest extent permitted at law, neither ‘Fine Shine Ltd’ nor any of its affiliates, partners, members, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, ‘Fine Shine Ltd’ does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of ‘Fine Shine Ltd’, its affiliates, partners, members, employees or other representatives.

Copyright © 2018, Fine Shine Ltd. All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this website are copyright Fine Shine Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

No part of the text or graphics on this site may be reproduced or transmitted in any form or by any means, electronic or mechanical, without permission in writing from ‘Fine Shine Ltd’. However, you are permitted to print or save to your local hard disk one copy of reasonable extracts from the site for your personal use. Requests for permission for copying or use beyond this should be sent to info@fine-shine.com.

‘Fine Shine Ltd’ and / or other ‘Fine Shine Ltd’ services / strap lines / marks and logos referenced on this website are either trademarks or registered trademarks of Fine Shine Ltd in the United Kingdom, EU, United States of America and / or other countries. Other product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.

Any visitor to the ‘www.fine-shine.com’ website who hyper-links to any other website is deemed to acknowledge that ‘Fine Shine Ltd’ has not reviewed and disclaims responsibility for any information contained in any such site accessed through the hyper-link. We accept no responsibility for the accuracy of information provided by or data collected from third party web sites, directly linked by or indirectly associated with our company or our web site.

If you have any concerns, questions or comments please Get in Touch.

About Us

Fine Shine has been supplying a sincere and professional home, commercial cleaning and valeting service throughout the South Hams in South Devon since 1992.

Meet the Team

A few kind words ...

  • Just wanted to say what a fantastic job Mark did on Friday, cleaning out our very overgrown gutters; I was very impressed with the equipment... and the person operating it, and the efficiency with... Click to View More
    M Jeffreys

  • Many thanks to ALL your great carpet cleaning throughout. Adrian and Adam are both always so cherry and so helpful!! Look forward to seeing you both next time.... Click to View More
    Bolberry House Farm

  • Many thanks for cleaning before we moved in. They look good and we appreciated you both doing them at such short notice.... Click to View More
    Ms D Sainsbury

  • Thanks for 'rescuing' me again at short notice and sorting out the stained carpet in my camper van. You and the team were such a help when I was getting my house ready to let earlier in the year. I... Click to View More
    Vivien

  • I was very impressed with the quality of the work done and will definitely use your company again: especially the deep clean of the kitchen terracotta floor.... Click to View More
    M.W. Harvey

  • We were delighted with the cleaning and finishing work done for us: and reduced the stress levels associated with the situation considerably!!... Click to View More
    Flood Victim

  • I had a medical problem which restricted me from cleaning my car so I brought it down to your premises for a valet service. From the polite welcome when I arrived to collecting the finished car I was... Click to View More
    Mrs H from Kingsbridge

  • We have used Fine Shine for the last 13 years and they continue to deliver a very efficient and high standard of cleaning. They always provide a friendly and professional service and our property... Click to View More
    Coast & Country Cottages

  • Thank you for making such a fabulous job of my VW beetle. I hardly recognized it when I picked it up, and felt I should actually just never drive it again, but just keep it in the drive and look how... Click to View More
    S Burnett

  • Thank you very much for the buoy and rope you kindly donated to us.I have sent the director of operations an email to see which area it will best suit.... Click to View More
    Paignton Zoo

  • Adam and Adrian provide excellent customer service offering a competitive commercially minded service with consistent level of quality. Their staff are mannered and obliging and they are able to come... Click to View More
    Soar Mill Cove Hotel

  • We have recommended Fine Shine to a number of our clients who have all been so impressed with out professionalism and courtesy of Adrian and Adam. Their prompt and efficient service is second to none... Click to View More
    Rest Assured Property Management

  • You and your team have been very flexible, helping with such a large and busy build.... Click to View More
    Mrs C from Royal Combe

  • Thank you for doing a great job of my carpets, and so promptly! Much appreciated.... Click to View More
    L Hughes

  • We have used Fine Shine to carry our the pre and final cleaning on several of our prestige House Projects as well as our offices, we have found they provide a very professional service with the work... Click to View More
    Dave Montford, JDC Builders

  • We have always been pleased with the results. They arrive on-time, cleaning has been carried out to a very high standard by their cooperative friendly staff.... Click to View More
    Mr & Mrs L from Ashford

  • Thanks for helping out at short notice, thank goodness you were local.... Click to View More
    Mr W from large Lee Mill based Business

  • For many years we have used Fine Shine for a number of different cleaning situation and we have always been entirely satisfied with the end result. Even when presented with some very unusual jobs... Click to View More
    Tides Reach Hotel

Get in Touch

Fine Shine Ltd
Unit 1 Centurion Works,
Lower Union Road,
Kingsbridge, Devon.
TQ7 1EF

01548 854313

info@fine-shine.com

Contact Form

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We offer a variety of cleaning services at highly competitive local rates. The areas we cover include Dartmouth, Kingsbridge, Salcombe, Modbury, Totnes, Ivybridge and Plymouth (East) and surrounding villages of the South Hams.

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